Does your brand require advise to use properly for best results? If so then it could benefit from matching customers with knowledgeable associates or affiliates for a few support calls to help them achieve best results. This is called “Mentor Branding”.

Benefits of a Customer Success mentoring program include:
* Ensuring customer use your products properly for best results
* Improve customer experience and success
* Increase brand loyalty
* Turn customers into advocates for your brand

How it works:
* Invite your customers to sign up for the program
* Match customers with your associates / affiliates / influencers
* Self-matching, admin matching or automated matching
* Custom matching algorithm for the best fit matches
* They schedule calls on the platform (recorded for compliance)
* Auto-sends customer satisfaction surveys
* Invite happy customers to post reviews

Find out how Customer Success Mentoring can help your Brand today!

Research insights: (from third-parties)
* The Secrets of a Successful CS Mentorship Program
* Unlock Your Potential: The Power of Mentorship in Customer Success Careers
* 7 Customer Success Mentors Share Ways to Improve “Customer Success as a Culture”
* Improving The Customer Experience Through Peer Mentoring
* 5 Tips for Mentoring New Hires in Customer Success
* Mentorship for Customer Success Managers: What is it good for?
* Mentor branding: Today’s consumers want brands to inspire, advocate and inform
* Brand Building Secrets from Mentorship Programs