Not all mentoring software companies are created equal!
What are the first year start-up costs and on-going costs? MentorEase offer transparent upfront pricing and low on-going subscription costs See Here >>
Even with a small program of 50+ participants, start-up costs can be a barrier to investing in a mentoring software.
FUNCTIONAL DEMO SITE
Does the mentoring software offer you login details to try out and play around with the software itself if required? MentorEase can provided qualified organisations login details to a generic mentoring program to explore and test.
What feature list does the mentoring software have? How much is ‘fluff’ that you might be paying extra for, and what are core features such as effective mentors and mentees algorithmic matching that ensures trackable, productive relationships with ‘Actionable Learning Outcomes’ Read More Here >>
Does the mentoring software allow for tweaks and slight changes depending upon program requirements? This is either in the initial setup cost or for reasonable additional charges? Does the mentoring software allow to run multiple programs and sessions in parallel to each other without an increase in costs? Also, for monthly licence subscription fees, do they charge for mentors and mentees who have signed up for the program, but are never active? MentorEase only charges for active participants.
Is the mentoring software scalable? What will the long term cost be if the program grows in size and even across borders and continents? Will the program grow with your mentoring initiatives. Equally, if you are starting a new pilot mentoring program and have a smaller first year intake of participants, can the software handle your program cost effectively?
In today’s mobile world, can the mentoring software be used on mobile and tablet devices in formats which are easy to access and to use.
SERVICE LEVELS & SUPPORT
Do you have access to the people in charge? Who is your account team and how responsive are they to follow up and support questions? Do they act like a true partner in helping to make your programs a success and grow? Do they have client testimonials across different business areas on their website?